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Help and Support


  How it all works and how you find help

  An overview of how the service works
 
   As you can see, we place the calculator onto your auctions after your listings have been created:
 
 
 
  Need help with an item or function ? Look for the help question mark
 
   How to get help;
 
 

 


Help associated with a site function

Associated with most functions or options, you will find a question mark, similar to that shown on the image below.

  Clicking on this question mark will provide function or item specific help. It looks like the image below:

Additional help in the form of tips can be accessed by placing the mouse pointer over most images on our site.  

 


 

F.A.Q.s 

  1.  How do I set the postage options in my eBay listing to  "See Item Description or contact seller for details"

   Answer - Click here for detailed instructions

  2. Are there any My Postage Mate or Ship.Assist images available for use in my listings ?

   Answer - Click here for images

  3. How do I remove a calculator from a listing ?

   Answer - Click here for detailed instructions on the removal of a calculator from a listing

   4. How do I Unregister as a User ?

   Answer - Click the Unregister link at the bottom of pages. < more >

 

 


 Contact Us 

Still cannot find what you need, please do not hesitate to contact us.  We are only too happy to assist.     

Email us at    support@mypostagemate.com.au  or use the Contact us link at the top of the page.

 
    


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